Privacy Policy
Introduction
This Privacy Policy explains how officechairsdirect.co.za (“we”, “our”, “us”) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws. By using this website, you consent to the terms of this policy.
Who We Are
We are Office Chairs Direct, a South African company providing ergonomic office furniture and accessories through our online store. Our website address is https://officechairsdirect.co.za/. For contact details, please visit our Contact Page.
Information We Collect
- Name, phone number, and email address provided through forms or orders.
- Delivery and billing addresses.
- Payment information (processed securely via third-party providers).
- IP address, browser type, and usage data collected via cookies and analytics.
Comments
When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
Media
If you upload images, please avoid including embedded location data (EXIF GPS) as visitors may download and extract this information.
Cookies and Tracking
We use cookies to improve your browsing experience and website functionality. Cookies help remember your preferences and analyze site usage. You can disable cookies in your browser, but some parts of the site may not function correctly.
Types of Cookies
- Necessary Cookies: Enable core site functionality.
- Analytical Cookies: Measure site performance and traffic.
- Marketing Cookies: Customize ads and promotions.
For full cookie details, see our Cookie Policy.
Use of Personal Information
We use personal data to:
- Process and deliver orders.
- Respond to inquiries and provide support.
- Improve website performance and customer experience.
- Comply with legal and tax obligations.
We never sell or rent personal data to third parties.
Legal Basis for Processing
We process your information based on:
- Consent (where applicable).
- Contractual necessity (to fulfill orders).
- Legal obligation (tax and accounting compliance).
- Legitimate interests (site security and fraud prevention).
Sharing of Information
We may share your data with:
- Payment providers such as PayFast.
- Delivery and logistics partners.
- Service providers supporting website hosting and analytics.
All third parties are required to comply with POPIA and maintain adequate security measures.
Data Retention
We retain data only as long as necessary or required by law. Comment data and order information may be stored for administrative, legal, or security purposes.
Data Security
We use SSL encryption, restricted access, and regular updates to safeguard information. While we take precautions, no online system is completely secure.
Your Rights
Under POPIA, you may request to:
- Access a copy of your personal information.
- Correct or delete your data.
- Withdraw consent for processing.
- Object to certain processing activities.
Requests can be made via our Contact Page.
International Transfers
Some data may be stored or processed outside South Africa (e.g., by our hosting provider). We ensure appropriate safeguards are in place to protect your privacy.
External Links
Our site may include embedded content or links (e.g., YouTube videos, maps, or articles). We are not responsible for the privacy policies of external websites.
Policy Updates
This Privacy Policy may change from time to time. The most recent version will always be posted here. Last updated: October 2025.
Legal and Compliance Notices
This website complies with:
- The Protection of Personal Information Act (POPIA).
- The Electronic Communications and Transactions Act (ECTA).
- The Consumer Protection Act (CPA) for online purchases.
Electronic communications may be monitored or stored as required by South African law for record-keeping and compliance.
Contact Information
Redline Office Chairs cc
136 Voortrekker Avenue,
Edenvale, Johannesburg,
South Africa, 1609
Tel: +27 11 609 9605
Mobile: +27 62 259 4420
VAT: 4960256602
Company Reg: 2010/059987/23
Email: See Contact Page for relevant departments.